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The fine print

Terms of Service.

Last updated September 2026.

The shop

Maisonvertshop is a curated streetwear and sneaker marketplace based in Vancouver, British Columbia, Canada. All prices are in Canadian dollars unless stated otherwise.

Orders & payment

An order is confirmed when we accept your payment. We accept Interac e-Transfer, cash on delivery, and payment at pickup. For in-hand pieces you may inspect the item before paying. We reserve the right to cancel an order and refund you in full if a piece is no longer available.

Delivery

In-hand Vancouver pieces are delivered same-day across Metro Vancouver when possible; delivery times are estimates, not guarantees. Curated Amazon finds ship directly from Amazon under that product's stated window. Risk of loss passes to you on delivery.

Returns

Unused, unworn products in original condition may be returned within 7 days of delivery. Sized pieces may be exchanged for another size. Contact us on WhatsApp to start a return — we'll confirm the details before anything ships back.

Marketplace sellers

Some pieces are sold by independent sellers through Maisonvertshop. We vet every seller and verify pieces before delivery, but each seller is responsible for the accuracy of their listing. Maisonvertshop handles your payment and delivery as the marketplace of record.

Fair use

Don't misuse the site — no scraping listings at abusive rates, no placing orders you don't intend to complete, no fraudulent payment. We may refuse service to anyone who does.

Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for that order. Nothing here limits rights you have under BC consumer protection law.

Changes & contact

We may update these terms; the version at checkout applies to your order. Questions: mahoromg7@gmail.com or WhatsApp us — details on the contact section of the homepage.

Questions about these terms? Message us on WhatsApp.